Shipping and return policies for GNAC

Shipping Info
Items are shipped from the UK, unless otherwise stated, by standard 2nd class mail. Items ordered in the UK should arrive within 2 - 4 working days of posting. Items sent outside the UK - by standard airmail unless otherwise stated - should arrive within 3 - 14 working days of posting.

** EU CUSTOMERS : All VAT is paid through Bandcamp in advance. You will see the VAT added to the total of your order when you checkout. In order to offset this VAT cost, we have reduced all retail prices accordingly so that the cost to you should be roughly the same as it always was. **
Return Policy
In the event of non-delivery within 14 working days of posting, please contact marktranmer@gmail.com as soon as possible. Vertical Features accepts no responsibility for items lost in the mail and will assess refunds and/or replacements on a case by case basis.